Performance Management

The data is worthless, but knowledge is priceless. Perhaps no single event in history, said this more clearly that the rise and fall of dot-com era. Earn massive warehouse of information and customer data has proved to be useless if the data is not in the real world could be converted into sales.

During the Dot Com Era, some organizations have recognized the benefits of using the data as a means of providing useful and meaningful results. These organizations haveexponential growth with intelligent decisions, and to itself as a service to its customers. The organizations that collect large amounts of data and fails, the data processing business intelligence and performance management has been colored examples of business plans failed. The failure of organizations is free to high-rise versions of ghost towns, upholstered chairs with table tennis tables and bean bag. Meanwhile, the organizations involved in the dataKnowledge, performance metrics management, and lined intelligent answers to customers has been the dominant forces in a new economy. Just look beyond Google turning a shining example of a data access tool engaging, informative and intelligent for customer comfort and see the domestic production of revenue. Internet is a sea of publicly available data, many of which are useless, if it can be taken out of context. However, if this time hugeknowledge and human creativity is stretched and concentrated to sort through the microscopic lens of a single search engine, filter and present data, the data will know on a silver platter.

Does your organization have the power of data or the power of knowledge to use?

Her organization collects the information for reporting or business decisions in real time?

It is measured in the data to the organization's past performance, or useMeasures and predict the course of the future?

It's really a crystal ball, because history does not repeat itself in reality. If you have historical data collected and measurements, then you have the framework to start building your future in accordance with the plans and projects. If you understand the cause and effect of your actions and decisions in your market conditions and environments, so you can make informed decisions chart the course of yourFate. You can respond to external conditions, it can respond to internal changes, and you can change the course of your destiny.

You can choose to use the information to fire and provides information for better understanding and the decision to provide, with your data such as Google. Alternatively, you can collect data in order to plan the comments colored by where you did it, and select the chart shows that only the perspective. Reports say the truth and nothing but the truth, butoften do not represent the whole truth. You'll know when it should be noted on the right track when you see metrics, dashboards and performance management forward, at least as much again historical trends.

Collect data and history to performance management, knowledge, and revenues not only for large organizations. The same principles apply to individual design and performance as well.

warnings and reports exception based

Collect important dataand reported that the figures show, for measuring success. The main indicators for measuring success often include the following topics

Finance, revenue or expense
Customer satisfaction
Quality
Productivity
Speed
Performance

Read the data that you used to measure performance in the past. Have influenced the identification of critical components, financing, customer satisfaction, quality, productivity, speed or power. Make a listEvents, internal and external catalysts, which have led to certain desirable or undesirable results. Use your experience and historical data, write the cause and effect shown in the trends. Investigation of the causes in order to extract the significant steps that are unwanted and unwelcome developments.

Have you identified critical catalysts with their data, you can help new predictive report for your business with intelligent information.

Reportssaid that all the data available can be overwhelming and can also hide important facts and trends. If you go for hundreds or thousands of transactions, average performance might be acceptable enough to temporarily hide some individual exceptions, which could lead to a future disaster. Enhance relations with the specific activity, targeted, except for reports that the basic elements of data that is determined to be catalysts for your company are isolated. The base exceptionReports on exceptions to the normal working hours, which is based identified as the cause of good or bad effects. These reports focused should be revised, the immediate reaction, and the overall impact should create a consistent result in relations to the total activity accumulated.

short-term objectives and long-term goals

Be sure to compare plans short and long term objectives and trends. monthly and quarterly activity may be the result of seasonal trends. WeeklyTrends may reflect ongoing work on certain days of the week. Marketing activities and sales are primarily influenced by trends in daily, weekly, monthly, quarterly and annual basis. These activities may also be influenced by external events. In creating the collection of data for historical trend analysis to the footnotes of the document as a reminder of estimates of external events and activities that may affect the results.

Planning for personnel and organizational planning, assetshort-term objectives with long-term objectives. This is especially true in personal and professional balance budgets. Short-term investments should be balanced with the long-term opportunities. Spending on a budget, if available, to avoid losing it, sometimes in the best interests of both short and long term objectives. Deleting a task, planning time and resources, is often strongly influenced by the immediate and urgent need. Compare urgent need for long-term priorities and impact assessmentDetermine the best balanced approach.

Balance business and personal goals

If the management reports accurately reflect the performance parameters of the staff? When it comes to providing annual contributions, particularly for individual performance has been accurately reproduced coincide with the performance of organizations managed accounts?

Everyone should have a personal series of defined objectives and goals, the performance can be measured.The measurement of performance may vary depending on the speed, accuracy, quality, or simply be based only on the basis of certain tasks. The timeliness and customer satisfaction are also common standards for performance. individual indicators should be linked directly to performance management of global relationships. This allows you to identify each individual's personal power as the whole team to achieve impact. If this happens, it is very easy to conduct performance reviews in a fair andimpartially, with no surprises for everyone. More importantly, the recognition of personal contribution is a daily discussion of mutual obligation, rather than an annual review.

objectives of internal and external balance

When you reach your goals, is at the expense of your suppliers, vendors or customers? If your goals require victims unbalanced business partners or customers, you only delay the inevitable decay andDestruction. If success can be achieved only by sacrificing the manufacturer or supplier, then the best eventually lose interest and alternatives to protect their organizations. The creation of this culture causes conflicts with suppliers and the lack of mutual obligation. Allow manufacturers and suppliers as partners for mutual success and we expect the same back.

If success requires sacrifice unilateral customers, then it is likely to be without customers. Customerscan be faithful as vendors and suppliers, if treated with dignity, value, commitment and respect. Customers will not be as patient as a provider if this relationship is missing.

Using technology to enhance business objectives

Use technology to collect, sort and isolate the key catalyst for your business. Using historical trends to create reports than predictive. Monitor the trends of short-term actions and long-term goals. Using real data to show the individualPerformance as it contributes to the overall performance and make available to individual articles on a daily basis. If you allow users to monitor performance on a daily basis, people are starting to success of any company to manage. The individual authors are most probably the cause and effect in the exception-based reports to see pictures and have the ability to take effective amendment if necessary. Some authors have generally the mostimportant personal relationships and interactions with suppliers, vendors and customers. The technology can be used to enable visibility throughout the organization. Technology can provide the power to inform and facilitate communication, not only the unusual trends, but also the specific data to support that is needed to make sound decisions in real time.

Now the decision is yours. Become a technology to aggregate and communicate data relevant to the focus of response asGoogle, or you sit in your seat bag with colorful graphics, a bygone era?

Words of wisdom

"The best way to predict the future is to invent it."
- Alan Kay

"All human situations have their disadvantages, we feel the present but neither see nor feel those of the future .. And so often troublesome changes without amendment, and often worse
- Benjamin Franklin

"Do not disturb the future. They areTo take if you must, with the same weapons of reason which today arm you against the present. "
- Marcus Aurelius Antoninus

The data are useless, but knowledge is priceless. "
- John Mehrmann